Shipping Policy
- Orders are processed within 1–2 business days.
- Standard delivery time: 3–7 business days depending on location.
- Free delivery on all orders above ₹500.
- Tracking details will be shared via email/WhatsApp once shipped.
- Remote area deliveries may take longer.
Exchange Policy
- Exchanges are allowed only for defective or damaged products.
- Request an exchange within 15 days of delivery.
- Email sales@vihaaniotgateway.in with order details and photos.
- Once approved, a replacement will be shipped at no extra cost.