{"id":1992,"date":"2025-09-27T14:24:04","date_gmt":"2025-09-27T08:54:04","guid":{"rendered":"https:\/\/vihaaniotgateway.in\/?page_id=1992"},"modified":"2025-09-27T14:59:05","modified_gmt":"2025-09-27T09:29:05","slug":"vig-faqs-shop-with-confidence","status":"publish","type":"page","link":"https:\/\/vihaaniotgateway.in\/index.php\/vig-faqs-shop-with-confidence\/","title":{"rendered":"VIG FAQs \u2013 Shop with Confidence"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Shopping with Confidence \u2013 FAQs<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Q1: Are all products original and brand new?<br>A: Yes \u2705. All our products are <strong>100% original<\/strong>, brand new, and sourced from authorized distributors. Every order comes with a <strong>GST invoice<\/strong> for authenticity.<\/h3>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Q2: How much do you charge for delivery?<br>A<strong>:<\/strong> We offer <strong>Free Delivery \ud83d\ude9a<\/strong> across India on orders above <strong>\u20b9500<\/strong>. For smaller orders, minimal delivery charges may apply (shown at checkout).<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Q3: How long will my order take to arrive?<br>A<strong>:<\/strong> Most orders are delivered within <strong>3\u20137 working days \ud83d\udce6<\/strong>, depending on your location. You\u2019ll receive tracking details once your order is shipped.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Q4: What if my order is delayed or lost in transit?<br>A<strong>:<\/strong> No worries \ud83d\udc4d. We take <strong>full responsibility<\/strong> until your product is delivered. If there\u2019s ever a delay, we\u2019ll keep you updated and ensure your product reaches you safely.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Q5: Do you offer returns or refunds?<br>A<strong>:<\/strong> Yes. If your product is damaged, defective, or not as described, you can return it within <strong>15 days of delivery \ud83d\udd04<\/strong> for a replacement or full refund.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Q6: What payment methods do you accept?<br><strong>A:<\/strong> We offer secure payment options:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\ud83d\udcb3 Razorpay<\/strong> (Credit\/Debit Card, Net Banking, Wallets, UPI)<\/li>\n\n\n\n<li><strong>\ud83c\udfe6 Bank Transfer<\/strong> (direct transfer from your bank account)<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Q7: Is my payment secure?<br>A<strong>:<\/strong> Absolutely \ud83d\udd12. All payments are processed securely via Razorpay or direct bank transfers.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Q8: Do you offer Cash on Delivery (COD)?<br>A<strong>:<\/strong> Currently, we accept online payments and bank transfers only. COD will be added in the future to make shopping even easier.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"is-style-default\">Q9: Do products come with a warranty?<br>A<strong>:<\/strong> Yes. All branded products include the <strong>manufacturer\u2019s warranty \ud83d\udee0<\/strong>, as per their policy. Please check the product description for specific warranty details.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p>Q10: How can I contact support?<br>A<strong>:<\/strong> You can always reach us at:<br>\ud83d\udce7 Email: <strong><a>sales@vihaaniotgateway.in<\/a><\/strong><br>\ud83d\udcde WhatsApp: <strong>8448825785<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Shopping with Confidence \u2013 FAQs Q1: Are all products original and brand new?A: Yes \u2705. All our products are 100% original, brand new, and sourced from authorized distributors. Every order comes with a GST invoice for authenticity. Q2: How much do you charge for delivery?A: We offer Free Delivery \ud83d\ude9a across India on orders above [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1992","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/vihaaniotgateway.in\/index.php\/wp-json\/wp\/v2\/pages\/1992","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vihaaniotgateway.in\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vihaaniotgateway.in\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vihaaniotgateway.in\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vihaaniotgateway.in\/index.php\/wp-json\/wp\/v2\/comments?post=1992"}],"version-history":[{"count":4,"href":"https:\/\/vihaaniotgateway.in\/index.php\/wp-json\/wp\/v2\/pages\/1992\/revisions"}],"predecessor-version":[{"id":2000,"href":"https:\/\/vihaaniotgateway.in\/index.php\/wp-json\/wp\/v2\/pages\/1992\/revisions\/2000"}],"wp:attachment":[{"href":"https:\/\/vihaaniotgateway.in\/index.php\/wp-json\/wp\/v2\/media?parent=1992"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}